Terms and conditions apply to all available platforms of sale i.e. Kays Medical catalogues, supplementary brochures, supplementary flyers, showroom sales, telesales and website sales.

Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

About Us
Kays Medical are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Kays Medical
3/7 Shaw Street Liverpool Merseyside L6 1HH United Kingdom
Phone: 0151 207 5117
Fax: 0151 207 3384
Email: marke@kaysmedical.com
VAT REG NO. 879 654 552
Company Reg no. 1248430

Full Terms and Conditions available on request.

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard and Maestro. You may send your credit card information via phone, fax, post or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable (This section does not refer to carriage price, please see below for details).

Sales:

All sales are subject to these conditions and no further conditions shall apply.

Influenza Vaccine Sales:

Influenza (flu) vaccine orders cannot be cancelled upon receipt of an official signed order from a duly authorised signatory to Kays Medical Ltd

Prices:

Prices listed are subject to alteration without notice and prices invoiced will be those ruling at the date of despatch. VAT is charged extra at the rate ruling at the date of despatch. Quotations will be current for a period of 30 days unless otherwise stated.

Payment:

Where a payment is by credit card or debit card, Kays Medical reserve the right not to deliver goods or supply services until confirmation of payment is received. Where payment is in accordance with a trading account, Kays Medical will deliver an invoice with each order. Payment is required within 28 days of the date of the invoice. Kays Medical reserve the right to charge 4% interest per month on any invoices remaining unpaid after their due date.

NOTE: Kays Medical supports the CBI initiative to encourage prompt payment of business invoices.

Shipping And Handling
Delivery Costs:

Orders of £100 and more (excluding VAT) will normally be delivered free of charge to mainland UK * addresses. For orders below £100 to mainland UK * addresses there will be a small order charge of £7.50 (plus VAT) to cover insurance, packing and posting. (*Exceptions are bulky items such as furniture and any deliveries outside mainland UK or to northern Scotland where extra carriage costs will be incurred).

All orders requiring delivery outside mainland UK will be subject to a higher carrier charge dependant on location and weight of packet. This service is priced on a cost only service. e.g. 0.5Kg package to Germany will cost approximatly £26.00 sterling. Customers are advised to contact Kays Medical directly in order to confirm the cost of shipping when ordering from outside the U.K.

Title:

The goods remain the title of Kays Medical until payment for the goods has cleared.

Insurance:

Upon delivery of the goods, the risk inherent in the goods is transferred to you (the customer/buyer). We accept no responsibility for misuse or incorrect use of the goods.

Delivery Schedule
Delivery of stock items within 24/48 hours. Delivery dates are not guaranteed and we shall not be liable for any delay in delivery, or any consequence resulting thereof.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0151 207 5117 (International +44 0151 207 5117) or fax us on 0151 207 3384 or write to us at 3/7 Shaw Street Liverpool Merseyside L6 1HH United Kingdom

Privacy Policy
Kays Medical do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy
Returned goods will not be accepted for credit unless through prior arrangement and credit will only be given according to the condition of the goods, if we are informed with 48 hours, resaleability and/or our suppliers ability to credit us. We are unable to accept pharmaceutical items as returned goods unless an error in supply has been made by Kays Medical. All returns are subject to a handling charge.