Warehouse Administrator
Kays Medical is seeking a highly organised and detail-oriented Warehouse Administrator to join our warehouse team.
The successful candidate will play a key role in ensuring efficient day-to-day administrative operations within the warehouse, supporting both stock management and logistics functions. This is an excellent opportunity for an individual with strong organisational and communication skills to contribute to a fast-paced environment.
Role specific Responsibilities & Tasks
- Administrative Support:
- Provide administrative support to the warehouse team, ensuring accurate data entry, record-keeping, and filing of documentation (both physical and electronic).
- Stock Management:
- Process stock orders and manage stock records in the system.
- Track stock movements, handle stock enquiries, and coordinate with warehouse staff for stock levels and adjustments.
- Perform weekly cycle counts and assist with inventory audits.
- Proactively manage and monitor consignment stock levels.
- Order Processing:
- Accurately process and generate assembly orders.
- Create picks for daily workloads across various accounts.
- Liaise with sales and customer service teams to ensure smooth processing of customer orders.
- Returns Management:
- Manage the return process in a timely manner, ensuring that returned items are recorded and processed according to company policy.
- Work closely with the Sales Support team to resolve return issues.
- Transport Coordination:
- Create and maintain daily files for all transport movements.
- Liaise with transport providers to ensure accurate and timely deliveries.
- Communicate with external couriers and logistics partners for any delivery-related issues.
- Reporting:
- Produce daily, weekly, and monthly reports to ensure key stock areas are controlled and accounted for.
- Generate analysis reports and spreadsheets for stock movements and order trends.
- Customer Interaction:
- Maintain effective communication with customers support and sales on order status, returns, and queries via phone and email.
- Address any enquiries in a timely and professional manner.
- Health and Safety Compliance:
- Ensure that all warehouse documentation complies with health and safety policies.
- Support the warehouse team in maintaining a clean and safe work environment.
Qualifications and Experience
Key Skills and Requirements:
- Previous Experience:
Experience in a warehouse administration or logistics support role is highly desirable. - IT Skills:
Proficient in Microsoft Office (particularly Excel) and experience with warehouse management systems (WMS) or ERP systems. - Attention to Detail:
Strong organizational skills with the ability to ensure accuracy in data entry, order processing, and stock control. - Communication Skills:
Excellent verbal and written communication skills, with the ability to liaise effectively with internal teams, customers, and logistics partners. - Problem-Solving:
Ability to identify and resolve issues quickly and efficiently, with a proactive approach to improving warehouse processes. - Time Management:
Strong time-management skills with the ability to prioritize tasks and work under pressure to meet deadlines. - Team Player:
A collaborative mindset with the ability to work effectively within a team environment. - Flexibility:
Willingness to adapt to changing workloads and priorities in a fast-paced environment.
Qualifications:
- High school diploma or equivalent (required).
- Relevant qualifications in logistics, supply chain, or administration (desirable but not essential).
Benefits:
- Competitive salary.
- Company pension scheme.
- 23 days of annual leave plus bank holidays with long service increase.
- Career development and training opportunities.
- Employee health and wellness support.
Working Hours Monday – Friday 08.45 – 17:00