Careers

Kays Medical

CAREERS

A vibrant, growing and energetic privately owned company based in the European Capital of Culture 2008 city of Liverpool; one of the fastest growing economies outside London and venue for the 2014 International Festival of Business.

Why Join Kays Medical?

Whether you join us at management level or as an office junior, we believe that every role in our business is as important as the next. You will play a big part in our family of passionate professionals who want to get stuck in and make life better for our customers, and for each other.

There are lots of different reasons why people join us and stay;

  • A rapidly expanding, independently owned business
  • Plenty of room to grow and embrace new responsibility
  • Active professional development and training
  • Competitive salary options and benefits
  • A friendly atmosphere and a great place to work
  • Located in the centre of a thriving global business and tourist destination

We believe in promoting from within

Many of our senior managers have worked their way up the career ladder with us. We are keen to support and develop your talents and help you grow a career that suits you perfectly. You will work closely with other departments helping you gain greater insights into our business and other areas you can grow.

  • Regular development reviews
  • Training

To top it off, we offer great benefits

  • Competitive salary
  • Staff discount
  • 20 days holiday, plus bank holidays
  • Flexible working hours

We are hiring

As our Telephone Account Manager you will be required to manage an existing portfolio of accounts to achieve agreed occupational health solution sales and margin targets whilst consistently retaining profitable customers. Developing new areas of spend through identifying sales opportunities across a range of services ensuring year on year growth.

Role Responsibility

As our Telephone Account Manager you will:

  • Ensure the achievement of sales and margin targets.
  • Develop successful business partnerships across customer base whilst maintaining a value-added service to ensure successful trading relationships.
  • Identify areas for growth and gross profit increase by providing the entire Occupational Health solution within accounts.
  • Negotiate and retain existing business through processes and secure fixed-term agreements.
  • Develop contact cycle in line with KPI’s; create and deliver account development plans.

The Ideal Candidate

To be successful as our Telephone Account Manager in this business you must have the following skills and experience:

  • Demonstrable experience is outbound Sales / Internal Sales
  • Demonstrates commitment and motivation to achieve goals and live up to expectations.
  • Displays pride and professionalism and a desire to function well in the job.
  • Demonstrates capacity to communicate information, clearly and concisely, both verbally and in writing, using appropriate language and channels for the intended audience. Ability to build trust, respect and rapport quickly, at all levels.
  • Demonstrates willingness and ability to take on new tasks, change work methods and processes to adapt to necessary changes in the team or company.
  • Ability and willingness to generate ideas and take actions to solve problems.
  • Makes appropriate decisions about when to act independently or to consult others and follows through on tasks with little or no reminders.
  • Demonstrates an understanding of the aims and objectives of the business and is able to apply this to varied situations.
  • Uses commercial judgment and is able to apply multiple factors when arriving at a decision/recommendation.
  • Demonstrates self-management skills, including time management, planning, prioritizing and timely completion of work responsibilities and job assignments.
  • Complete understanding of the sales and business development process, with strong commercial acumen.
  • High level of proficiency in Microsoft Office, particularly Excel.

 

Starting salary 17K DOE + PRP Bonus, OTE circa 24K PA

Send your CV and covering letter to sales@kaysmedical.com or call 0151 482 2830 for more information.

As our Key Account Manager, you will be required to manage an existing portfolio of accounts to achieve agreed occupational health solution sales and margin targets whilst consistently retaining profitable customers. Developing new areas of spend through identifying sales opportunities across a range of services ensuring year on year growth.

Role Responsibility

As our Key Account Manager, you will:

  • Ensure the achievement of sales and margin targets.
  • Develop successful business partnerships across customer base whilst maintaining a value added service to ensure successful trading relationships.
  • Identify areas for growth and gross profit increase by providing the entire Occupational Health solution within accounts.
  • Negotiate and retain existing business through processes and secure fixed term agreements.
  • Visit accounts on a quarterly basis; create and deliver account development plans.

The Ideal Candidate

To be successful as our Key Account Manager in this business you must have the following skills and experience:

  • Demonstrates commitment and motivation to achieve goals and live up to expectations.
  • Displays pride and professionalism and a desire to function well in the job.
  • Demonstrates capacity to communicate information, clearly and concisely, both verbally and in writing, using appropriate language and channels for the intended audience. Ability to build trust, respect and rapport quickly, at all levels.
  • Demonstrates willingness and ability to take on new tasks, change work methods and processes to adapt to necessary changes in the team or company.
  • Ability and willingness to generate ideas and take actions to solve problems.
  • Makes appropriate decisions about when to act independently or to consult others and follows through on tasks with little or no reminders.
  • Demonstrates an understanding of the aims and objectives of the business and is able to apply this to varied situations.
  • Uses commercial judgment and is able to apply multiple factors when arriving at a decision/recommendation.
  • Demonstrates self-management skills, including time management, planning, prioritizing and timely completion of work responsibilities and job assignments.
  • Complete understanding of the sales and business development process, with strong commercial acumen.
  • High level of proficiency in Microsoft Office, particularly Excel.
  • You are required to hold a full valid Driving Licence.

Salary £35 – 40K DOE, Car allowance, PRP Bonus, OTE Circa 55K Per annum

Send your CV and covering letter to sales@kaysmedical.com or call 0151 482 2830 for more information.

Job Overview

As our Sales & Service Advisor, you will be required to build strong relationships and maximize all opportunities to grow our accounts by demonstrating a passion for our product and brand. You will provide accurate information about our products to the customers including features, benefits and stock availability. Via phone, email or social media you will handle customer enquiries, orders and returns whilst representing our business in a professional manner at all times.

 

Responsibilities and Duties

As our Sales & Service advisor, your main expectations will be:

  • Build sustainable relationships of trust through open and interactive communication.
  • Open and maintain existing accounts, updating customer information into a CRM system.
  • Take and record orders through a computer system over the phone and via email.
  • Use knowledge of products and services to increase sales and exceed sales targets.
  • Own the customer journey to both the benefit of the customer and Kays.

 

Main Accountabilities

To be successful in our business you must have the following skills and experience:

  • Ability to balance a customer oriented and a results driven approach.
  • Willing to discuss products to persuade them to buy.
  • Willing to go the “extra mile” to exceed targets.
  • Ability to build trust, respect and rapport quickly, at all levels.
  • Proven experience working in customer service, with excellent communication skills and a good listener.
  • Ability to communicate information, clearly and concisely, both verbally and in writing, using appropriate language and channels for the intended audience.
  • Ability and willingness to generate ideas and take actions to solve problems.
  • Makes appropriate decisions about when to act independently or to consult others and follows through on tasks with little or no reminders.
  • Demonstrates willingness and ability to take on new tasks, change work methods and processes to adapt to necessary changes in the team or company
  • Willing to be positive and open to ideas and change, ensuring any feedback is provided constructively and delivered in the appropriate manner and surroundings.
  • Demonstrates an understanding of the aims and objectives of the business and is able to apply this to varied situations.
  • Resolve product or service problems by clarifying the customer’s complaint: determining the cause of the problem; expediting correction or adjustment; following up to ensure resolution
  • Displays pride & professionalism and a desire to function well in the job & support team members.
  • Proficient in Microsoft Office, particularly Excel.
  • This list is not exhausted and advisor may be asked to perform other reasonable duties within the role.

Send your CV and covering letter to sales@kaysmedical.com or call 0151 482 2830 for more information.