Kays Medical


A vibrant, growing and energetic privately owned company based in the European Capital of Culture 2008 city of Liverpool; one of the fastest growing economies outside London and venue for the 2014 International Festival of Business.

Why Join Kays Medical?

Whether you join us at management level or as an office junior, we believe that every role in our business is as important as the next. You will play a big part in our family of passionate professionals who want to get stuck in and make life better for our customers, and for each other.

There are lots of different reasons why people join us and stay;

  • A rapidly expanding, independently owned business
  • Plenty of room to grow and embrace new responsibility
  • Active professional development and training
  • Competitive salary options and benefits
  • A friendly atmosphere and a great place to work
  • Located in the centre of a thriving global business and tourist destination

We believe in promoting from within

Many of our senior managers have worked their way up the career ladder with us. We are keen to support and develop your talents and help you grow a career that suits you perfectly. You will work closely with other departments helping you gain greater insights into our business and other areas you can grow.

  • Regular development reviews
  • Training

We are hiring

Job Title: Telephone Account Manager

Department: Sales

Reporting to: Sales Team Leader

Vision Statement:

To be the industry leader in the supply of workplace health and well-being products and services; to boost the performance of every organisation we support

Our mission statement:

Improving the lives and well-being of employees

Kays Values: 

  • We work as a tram and support each other
  • We are creative and innovative
  • We are dedicated to achieving customer needs
  • We are accountable and take ownership
  • We are passionately committed to the quality of our service

Kays Behaviours:

  • We care
  • We are positive
  • We support each other
  • We have open and honest communication
  • We are reliable and consistent
  • We embrace and adapt to change
  • We are professional at all times

Purpose of Role

As our Telephone Account Manager, you will be required to manage an existing portfolio of accounts to achieve agreed occupational health solution sales and margin targets whilst consistently retaining profitable customers, developing new areas of spending through identifying sales opportunities across a range of services, ensuring year-on-year growth.

Role responsibilities 

  • Ensure the achievement of sales and margin targets.
  • Develop successful business partnerships across the customer base whilst maintaining a value-added service to ensure successful trading relationships.
  • Identify areas for growth and gross profit increase by providing the entire Occupational Health solution within accounts.
  • Negotiate and retain existing business through processes and secure fixed-term agreements.
  • Develop contact cycle in line with KPIs; create and deliver account development plans.

Experience required

  • Demonstrable experience in outbound Sales / Internal Sales 
  • Demonstrates commitment and motivation to achieve goals and live up to expectations.
  • Displays pride and professionalism and a desire to function well in the job.
  • Demonstrates capacity to communicate information clearly and concisely, both verbally and in writing, using appropriate language and channels for the intended audience. 
  • Ability to build trust, respect and rapport quickly at all levels.
  • Demonstrates willingness and ability to take on new tasks and change work methods and processes to adapt to necessary changes in the team or company.
  • Ability and willingness to generate ideas and take action to solve problems.
  • Makes appropriate decisions about when to act independently or to consult others and follows through on tasks with little or no reminders.
  • Demonstrates an understanding of the business’s aims and objectives and can apply this to varied situations.
  • Uses commercial judgment and can apply multiple factors when making a decision/recommendation.
  • Demonstrates self-management skills, including time management, planning, prioritising and timely completion of work responsibilities and job assignments.
  • Complete understanding of the sales and business development process, with strong commercial acumen.
  • High level of proficiency in Microsoft Office, particularly Excel.

Employee Benefits

  • Free onsite parking
  • Cycle to work scheme
  • 23 days annual leave as standard plus up to 5 additional days through our annual leave purchase scheme
  • Employee social events 

Salary up to 28K DOE + PRP Bonus/commission.

This is an in-person role based at our head office in Speke, Liverpool,

to apply for this role, please send a copy of your C.V. to Marc at

Experienced / accredited Occupational Health Physicians, Advisors and Technicians wanted + GMC registered Doctors with DVLA Gp 2 licence assessment competence

Kays Medical are rapidly growing their Occupational Health capability and subsequently need to improve their network clinician capabilities on a UK wide scale.

In particular, we are looking for experienced and self-starting clinicians with appropriate accreditation and memberships.

Practitioners with their own calibrated health surveillance kit are welcomed.

Leading hourly / daily rates offered.

Occupational Health Physicians – special interest in OHPs with asbestos, aviation, lead, MCA, IRR and UKOG specialist capabilities / registrations
Occupational Health Advisors – remote and face to face case management skills, as well as health surveillance and fitness for task medical competence, wellbeing / lifestyle assessment experience
Occupational Health Technicians – with vision, lung, skin, audio, D&A competence + wellbeing and lifestyle assessment delivery experience
GMC registered Doctors – with experience undertaking Group 2 Medicals