Workplace Psychological Health Support Services

Kays Medical

Workplace Psychological Health Support Services

EAP Referral

Kays Medical Occupational Health recognise the strong links between workplace wellbeing and active EAP service provision.

Employee Assistance Programmes (EAP) are employee benefit programmes offered by many employers. EAP are intended to help employees deal with personal problems that might adversely impact their work performance, health and well-being. EAP generally includes assessment, short-term counselling and referral services for employees and their immediate family.  Services can include referrals for additional services to employees with personal and/or work-related concerns, such as stress, financial issues, legal issues, family problems, office conflicts, and alcohol and substance abuse.

Many of Kays Medical occupational Health services have a direct referral pathway into an organisations EAPs, particularly cases with psychological ill health components using a risk-based approach.



Psychological Screening – PTSD precursors / risk

Staff in some organisations are at particular risk of being exposed to traumatic incidents and / or traumatising materials during the course of their ongoing duties. Exposure to such events / materials increases the risk of psychological ill health, including Post Traumatic Stress Disorder. Psychological screening is one tool that can be used to help identify those with precursors for PTSD and higher susceptibility to traumatic events as part of an overall management process and duty of care.

Psychological screening for at risk roles is typically undertaken before people commence in the role and following this at set periods due to ongoing associate trauma risk.

Kays Medical are equipped to support a psychological screening process for employees in tandem with the appropriate role related psychological trauma risk assessment. For those identified at risk a structured interview is usually recommended. Where there is significant risk of psychological harm role recommendations and controls will be made.



Psychological Trauma Role related risk Assessment

Certain roles are at a greater risk of predisposing individuals to psychological trauma. Kays operate a validated risk assessment to help identify and quantify trauma risk in role allowing organisations to understand and install mechanisms to manage effectively psychological role related risks





Critical Incident Stress Debriefing

All organisations can at a moment’s notice experience events which exposes its employees to quite significant psychological trauma risks. Some organisations, such as blue light services, have indeed a significant risk profile, however even those with seemingly limited trauma related risk factors can still be impacted by traumatic events that occur within their businesses.

Trauma exposure can be very disturbing and, in some cases, disabling and unless managed effectively it can lead to significant work absence.


Our Critical Incident Management service provides a fully trained trauma counsellor or counselling team to be onsite, typically within 24 to 48 working hours to deliver a specialist group counselling debriefing. Clients will also have immediate access to a 24-hour telephone support to assist with the management of the incident. From this point tailored ongoing response, monitoring even NICE approved treatment programmes can be installed.



Psychological Trauma Assessment and referral for trauma treatment

Kays medical clinicians support a number of clients who have significant psychological health risk in role or who have experienced traumatic episodes both work and non-work related.

To this end Kays Medical can provide appropriate evidence based trauma scoring interventions on a stand-alone basis and within our case management programme in order to effectively help manage workplace and non-workplace driven psychological trauma exposure effectively, up to and including appropriate onward referral into NICE approved clinical pathways offered by the NHS and privately.


Resilience Training

Developing your employees’ personal resilience could significantly reduce the impact of mental health on your workforce and improve business performance.

Resilient employees cope better with adversity and are more likely to continue performing well when faced with challenges, as well as being better able to maintain their mental wellbeing.

The workshop helps employees and/or managers to build and maintain resilience within the workplace and moreover for life.






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